In this episode of the Lawyerist Podcast, podcast host Stephanie talks with the managing attorney for World One Law Group, Karol Brown, about the importance of tracking KPIs in your law firm and what metrics you should track. In Karol's firm, they realized they were not measuring enough, so they decided to take another look and change that. She gives examples of the metrics she is now tracking for the different aspects of her business and their importance.